Customer Service

In your search for a professional appraisal company you will discover many alternatives. We try to make the process as clean and simple as possible by taking the workload off of you. Our commitment to customer service is second to none. Discover the Autoloss difference.

We put our money where our mouth is. The following important characteristics separate Autoloss from our competitors:

Tailored Service

We look at each client's claim individually and customize the case accordingly. We care about the claim just as you do, and work at the claim as if it were our own. Approximately 50% of our clients are repeat customers. Word-of-mouth is our main form of advertising. Our nationwide network of trained appraisers adhere to strict codes and guidelines and are supervised and reviewed by corporate headquarters.


Our turnaround time is second-to-none. Autoloss has established a 48 hour turnaround time.

Services — Diminished Value Claims

  • We can inspect your vehicle in any of the 50 U.S. states at your convenience.
  • We will call the body shop and get your repair order and review the repair estimate line-by-line with you.
  • Analyze the type and extent of the damage and discuss the information with you.
  • Provide an 8 to 10-page report to you and your insurance company.
  • Call to verify your insurance company received the appraisal.
  • Provide ongoing assistance with the claim through the entire process.

No matter where the loss is located, our professional appraisers are ready to respond to your needs. You are assured of dedicated professional appraisers, quality control services, professional delivery, regardless of the scope of your operation.


Our professional staff set us apart because of their expertise, education, commitment, life experience, and proficiency. They are MBA’s, licensed adjusters, and licensed appraisers. We take pride in our reputation as well as our work product and client service is our highest priority.


If problems arise, we handle them quickly so you don't have to. Your satisfaction is paramount to us and we will go above and beyond the call of duty to help you get the settlement that you deserve. We are committed to being responsive to our clients’ needs with innovative service and superior quality.

Terry M. Fisher, Owner,
Terry M. Fisher Founder

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