My car was involved in a terrible accident while parked on the street. Damage was substantial enough that insurance company totaled it and promptly offered a settlement. But I did not feel the settlement amount was adequate; given it was almost a classical Mercedes in an excellent condition. so I contacted Auto Loss to get a second option. Monica convinced me that she could get me a better settlement, reluctant at first, since I'd never been in this situation before. I agreed to sign in with her. It took a while but I ended up with $8,901.10, to be exact, over and above the original offer from the insurance company. I couldn't be happier!
Also I found my experience with Monica very pleasant and professional. I'd also like to give two thumbs up to Amanda at the front desk; she was always very sweet and professional whenever I called.
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