Dear Mr. Fisher:

Thanks for your tenacious persistence in prosecuting my claim with USAA. Their initial and unbending offer of $18k plus tax was well below the cost of a similar, replacement vehicle. Their refusal to negotiate at all with me was surprising and I am glad that I found your outfit. I appreciate your efforts and patience in dealing with and around the USAA representative tasked to handle my case. Without your expertise, I never would have gotten the over $21k plus tax from them.

I have recommended you to my friends and will continue to do so in the future.

Jack Donnelly - Tampa, Florida